Privacy Policy - AutoVoins

Last Updated: July 27, 2025

At AutoVoins, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our services.

1. Information We Collect

1.1 Personal Information

When you request quotes or use our services, we collect the following types of personal information:

Contact information: name, email address, phone number, and mailing address
Demographic information: date of birth, gender, and marital status
Driver information: driver's license number, driving history, and accident records
Vehicle information: make, model, year, VIN, and usage details
Insurance history: current coverage, claims history, and payment information
Financial information: payment method details for processing premium payments

1.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

Device information: IP address, browser type, operating system
Usage data: pages visited, time spent on pages, clickstream data
Cookies and tracking technologies: preferences, session information

2. How We Use Your Information

We use your personal information for the following purposes:

To provide you with insurance quotes from multiple carriers
To connect you with insurance companies and facilitate policy purchases
To communicate with you about your quotes and policies
To improve our services and website functionality
To personalize your experience on our platform
To comply with legal and regulatory requirements
To prevent fraud and ensure platform security
To send you marketing communications (with your consent)

3. How We Share Your Information

Important: We do not sell your personal information to third parties for marketing purposes without your explicit consent.

3.1 With Insurance Carriers

When you request quotes, we share your information with insurance carriers and their agents to provide you with accurate quotes and facilitate policy purchases.

3.2 With Service Providers

We may share your information with trusted third-party service providers who help us operate our business, including:

Payment processors
Technology and hosting providers
Customer service platforms
Analytics services

3.3 Legal Requirements

We may disclose your information when required by law, to comply with legal processes, to protect our rights, or to prevent fraud and illegal activities.

4. Data Security

Your Security is Our Priority

We implement industry-standard security measures to protect your personal information, including:

SSL encryption for data transmission
Secure servers and firewalls
Regular security audits and updates
Access controls and authentication procedures
Employee training on data protection

However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have the following rights:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Opt-out: Unsubscribe from marketing communications
Data portability: Request your data in a portable format
Object: Object to certain processing of your information

To exercise these rights, please contact us at [email protected] or call +1 (413) 640-3855.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can control cookies through your browser settings. Note that disabling cookies may affect certain features of our website.

6.1 Types of Cookies We Use

Essential cookies: Required for website functionality
Analytics cookies: Help us understand how visitors use our site
Marketing cookies: Used for personalized advertising (with consent)
Preference cookies: Remember your settings and preferences

7. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When information is no longer needed, we securely delete or anonymize it.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt-out of the sale of personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Phone: +1 (413) 640-3855
Mail: 198 Charlton Rd Sturbridge, MA 01566